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Genie AI
Privacy Policy

Your Privacy Matters

We are committed to protecting your privacy and being transparent about how we handle your data.

Last updated: January 15, 2025

No Data Selling

We never sell your personal information to third parties.

No AI Training

Your conversations are not used to train AI models.

Easy Deletion

Request deletion of your data at any time.

1Information We Collect

We collect information you provide directly to us, including:

  • Account Information: Name, email address, and authentication data when you create an account.
  • Usage Data: Information about how you interact with our services, including prompts and generated content.
  • Slack Integration Data: When you connect Slack, we receive your Slack user ID, workspace ID, and the content of messages directed to our bot.
  • Device Information: Browser type, IP address, and device identifiers for security and analytics purposes.

2How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI services
  • Process and respond to your requests and prompts
  • Send you technical notices and support messages
  • Detect, prevent, and address technical issues and security threats
  • Analyze usage patterns to improve user experience

🔒 We do NOT use your data to train AI models. Your conversations remain private.

3Data Retention

We retain your data only as long as necessary to provide our services:

  • Account Data: Retained while your account is active and for 30 days after deletion.
  • Conversation History: Stored for up to 90 days to provide context-aware responses, then automatically deleted.
  • Slack Messages: Processed in real-time and not stored permanently. Only metadata may be retained for analytics.
  • Generated Content: Retained for 30 days unless you choose to save it permanently.

4Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Third-party services that help us operate (e.g., cloud hosting, authentication).
  • AI Providers: Your prompts are sent to Google's Gemini API for processing. Google's privacy policy applies to this processing.
  • Legal Requirements: When required by law or to protect our rights and safety.

5Your Rights

You have the following rights regarding your data:

  • Access: Request a copy of your personal data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your data and account.
  • Portability: Request your data in a portable format.
  • Opt-out: Opt out of marketing communications at any time.

To exercise these rights, contact us at privacy@genieai.app

6Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption for data in transit (TLS 1.3)
  • Encryption at rest for stored data
  • Regular security audits and penetration testing
  • OAuth 2.0 for secure authentication
  • Access controls and monitoring

7Slack Integration

When you use our Slack integration:

  • We only access messages that are directly sent to our bot or mention @Genie.
  • We do not access or store your private channels, DMs with other users, or workspace-wide message history.
  • Messages are processed in real-time and not stored permanently.
  • You can disconnect the integration at any time from your Settings page.

8Cookies and Tracking

We use cookies and similar technologies for:

  • Essential Cookies: Required for authentication and security.
  • Analytics Cookies: Help us understand how you use our service (can be disabled).
  • Preference Cookies: Remember your settings and preferences.

9Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new policy on this page
  • Updating the "Last updated" date
  • Sending an email notification for significant changes

10Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For EU/EEA and California Residents

If you are located in the European Union, European Economic Area, or California, you have additional rights under GDPR and CCPA respectively. These include:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your rights

To exercise these rights, email us at privacy@genieai.app