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Genie AI
Support Center

How Can We Help?

We're here to help you get the most out of Genie AI. Reach out and we'll respond within 2 business days.

Email Support

Send us an email and we'll respond within 2 business days.

jjmohamme14@gmail.com →

Documentation

Browse our guides and documentation for quick answers.

View Docs →

Slack Community

Join our community for tips, updates, and peer support.

Join Slack →

Live Chat

Chat with our support bot on Telegram for instant help.

Start Chat →

Getting Started with Slack

Talking to Genie

Genie lives in your Slack workspace. You can communicate in two ways:

  • ChannelsMention @Genie in any invited channel.
  • DMsSend a Direct Message for private assistance. No mention needed!
// Example Channel Message
@GenieSummarize the last 50 messages in this channel.
// Example DM
Draft a professional email to a client about a delay.

Image Generation

Create stunning AI images directly within Slack. Just ask Genie to "generate", "create", or "draw" something.

"Generate a cyberpunk city at night"
"Create a logo for a coffee shop"

Advanced: Controlling Models

You can control which AI engine the Slack bot uses by changing your settings here on the website. Your preference instantly syncs to Slack!

Flux Schnell
Default • Fast
SDXL
Detail • Creative
Playground v2.5
Aesthetic • Vibrant

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Quick answers to common questions

Our Response Commitment

We aim to respond to all support requests within 2 business days. For urgent issues, please include "URGENT" in your subject line.